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MyFlowers
3.1/5
AVERAGE RATING: 6.1/10
(583 Reviews)
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    Number of reviews: 583

  1. Rating:

    2
    Terrible company - DO NOT USE
    VERY BAD SERVICE- SHOULD BE CLOSED DOWN. DO NOT ORDER FROM THEM
    I ordered flowers for same day delivery as per the website, only to be sent a whatsapp message later on the same day to say they had sent the flowers but they will arrive the next day. I asked for them not to be sent and get a refund as I didn’t want them to arrive a day late, the only reason I ordered them in the first place was because they were showing same day delivery.
    REFUSED TO GIVE A REFUND, UNACCEPTABLE
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  2. Rating:

    2
    Avoid, avoid, avoid
    Of course, I should have read the reviews first! Reading the recent reviws, this is obviously a company which is not fit for purpose. They demanded a supplement for same day delivery, which they failed to honour. The flowers were delivered late and the company have refused a refund, saying that the recipient did not refuse delivery! You couldn’t make it up….
    2

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  3. Rating:

    2
    This company needs to be shut down 😡😤🤬
    PLEASE AVOID THIS COMPANY 🙏
    I am writing to express my dismay at the service I received from your company on 8th June 2024.
    I ordered 50 white roses and paid £70 with same day delivery.
    More than 3 hours after placing the order, I tried to contact them by phone, but I didn’t succeed.
    I wrote to them on WhatsApp and they answered me late. I wanted to make sure if the flowers will be delivered today.
    The lady on the phone told me that they don’t have 50 roses at the moment and that they will deliver the order tomorrow.
    After which they told me that I live too far away and that they will not be able to deliver the order. What is totally wrong.After the lady on the phone apologized and told me that it was a misunderstanding and that the flowers will be delivered today..

    I received the wrong order. 😠👎
    They sent me pink roses.. I contacted again and I was very angry.
    These flowers were supposed to be given to my mother and she hates the color pink 🫤🤦‍♀️😤 … I said that I am not satisfied with the order and to refund my money.. It was the first and last order from them. The lady told me that I can’t get the money back..please avoid, they are not serious. The bouquet is very small. I lost £70 for nothing..
    On Monday the manager needs to contact me so I am so curious what excuses they will find…

    4

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  4. Rating:

    2
    CON ARTISTS SCAM
    Ordered 36 roses for my partners birthday …She received 15 so called “premium” instead… It is definitely a well worn scam that undoubtedly have used on many occasions . …Before sending them out, why didn’t they contact me to inform me the order could not be met… easy enough to do as they had my phone and email address .
    Instead I’ve been charged
    £45 for FIFTEEN average roses.
    Buyer beware !!!!!!!!!
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  5. Rating:

    2
    Shocking!!! Avoid that company
    Went to order flowers for a birthday celebration,I’m based outside of London , after my order has been accepted from the system I got email saying that they can’t delivery in the place where I would like to, then after 48 hours, customer services contacted me giving me a wrong track Id and not been able to see if and where my flowers were, customer service useless, answer giving like if they don’t care to help you to get it sorted , end of the story I’m still waiting to know where these flowers are, what a waste of time and money!!!! If you want help yourself , avoid that company !!!!
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  6. Rating:

    2
    Disgrace
    Absolutely horrible service!!!!! Ordered same day delivery T £5.99 extra, few mins later confirmation email, few minutes later “sorry😡 we can’t deliver today it will be tomorrow! Which would have been free delivery, called customer service number 7 times, stupid loud music for ten seconds then cut off! Now apparently they will be delivered the next day however are already 3 hours late for that time frame!!!! Omg really and I’m sure I won’t get a refund for the same day delivery from these jokers! BUYER BEWARE of these idiots! Take ur money and run and I urgently needed them same day!!!!!! No customer service and I will be reporting them to the office of fair trading, they are all not worth the money time and effort!!!!! Had to give them one star to submit review !!!!! No star rating for this pack of jokers
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  7. Rating:

    2
    Appauling
    Ordered flowers on Monday 3rd June for same day delivery. Its Thurs 6th today and apparently after being sat in parcel hub almost 4 days they are attempting delivery today. Customer service number cuts off after a minute. WhatsApp comms beyond terrible. Refusing refund. Have to refuse parcel. Do not use this company.
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  8. Rating:

    10
    Flower
    Nice quality ,free delivery and sending so fast! I love them.
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  9. Rating:

    10
    £10 off
    Great service second time ordering same day delivery with speedy service god bless you’re business and may you receive customers in abundance
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  10. Rating:

    8
    Good flowers but poor delivery
    The flowers were nice but the delivery was delayed but keep up with the good work
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  11. Rating:

    10
    Excellent Service
    I buy my wife flowers weekly and have used many florists over the years, national and local. I started to use this company earlier in the year and they have never let me down. The quality of the flowers is excellent. The flowers will routinely last 10 days before wilting meaning that there can be an overlap of bouquets when the new flowers arrive. I adore my wife and she could have anything, she prefers flowers from this company, largely because the price is reasonable. I highly recommend
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  12. Rating:

    10
    Review on order no. 314556
    Look no further. This is the best out there. Superb flowers yet not ludicrously expensive. Delivery and communication is spot on too. Quite a find!
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  13. Rating:

    2
    Bad service
    Got a call in the afternoon saying delivery will not come until tomorrow….
    No good to me so I asked for a refund and was told could be 5 days for refund.
    Now my wife doesn’t have her anniversary flowers and I don’t have the money to get her any thing else for a week…….AVOID THIS COMPANY
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  14. Rating:

    2
    Not happy
    The flowers arrived on time, however some of them had wilted, and half dead, to be fair it was a hot day, but I’m really not impressed. I also filled out a card to be in with the flowers and It was missing.

    I will not be giving you my custom again.

    Mr Fox

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    1. My second purchase delivered a wrong color of boquet due to out of stocks but still the flowers received fresh even wrong color and they promise me they will make it up and will compensate for next order. Then my next purchase delivered it on time plus with free chocolates and fresh flowers that which i selected. Will definitely purchase again
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  15. Rating:

    4
    Hugely disappointed
    Flowers were delivered late and the bouquet was awful with dead flowers, when I asked for a replacement they refused and offered 20% off my next order. I’m so upset they were for my mum’s 80th and cost £50 please do not waste your money, awful flowers and awful service
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MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

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