3/5
AVERAGE RATING: 5.9/10
(519 Reviews)

All reviews

    Number of reviews: 519
  1. Rating:

    10
    Birthday flowers
    I am over joyed, sending flowers to the UK from abroad has not always been easy but MyFlowers customer service was brilliant,
    and even though the location was not the easiest place, they were delivered on time and they were Beautiful , I will recommend
    My flowers to all my family and friends.
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  2. Rating:

    10
    Good support
    I buyed the flowers and a gift from Mexico and the pay and support is excellent, only recommend improve the time of delivery.
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  3. Rating:

    2
    DO NOT USE THIS COMPANY
    Flowers turned up 3 days late and they refuse a refund even though the recipient didn’t even get the flowers! Joke of a company! Don’t use!!!
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  4. Rating:

    10
    Flowers
    Everything was fine and good , fast delivery , support works also perfectly, have proofs when get flowers , good service
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  5. Rating:

    10
    Very happy
    Flowers arranged on time, ordered from Australia, gave the incorrect details, was contacted within 5 minutes of placing order. Have ordered twice now and both times were excellent service. Thanks
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    1. Order was on time and handle with care like I asked and the service overall was perfect 👌🏽
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  6. Rating:

    2
    DONT BOTHER EASTING YOIR MONEY
    Flowers rocked up 3 days late so the person never actually got them and they won’t give my money back!
    2

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  7. Rating:

    10
    Fantastic deliveries
    I have ordered 4 times in the past 5 months for my significant other as she loves flowers. Besides from one of the others, all other ones have been on time. The price is definitely worth it and I will continue to order from this company. Thank you guys!
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  8. Rating:

    2
    My flowers
    Ordered flowers for someone’s birthday and they arrived not fresh at all and all broken and horrible condition.. I left feeling bad I have ordered flowers like that to someone special to me. I have contacted them regarding to get a refund they said that this cannot happen they have offered to reschedule a new delivery of flowers or a discount but the birthday has already passed so that doesn’t help at all. Very poor customer service I do not recommend to order for any occasions at all. On top of that they did not help me to find a right solution for this and I have left very disappointed and bad towards the person who has received them flowers..
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  9. Rating:

    2
    Do NOT use this company
    My delivery was not delivered in time as stated on website and on order, in fact it has NOT been delivered. I was lied to on two occasions by staff who told me 1/ they would contact me back with updates and 2/ it would be delivered. 48 hours after order still waiting on the calls back and the next day delivery. No explanation given and their so called customer service is appalling.

    DON NOT USE THIS COMPANY – There are so many others out there that are better and customer friendly.

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  10. Rating:

    10
    .
    Very good service
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  11. Rating:

    2
    Do not order from this site
    Absolutely rubbish service. My 19 year niece sent me flowers and chocolates on my birthday from this ridiculously expensive site. The driver never came around for delivery, no card left and updated that they tried to deliver the parcel.
    When I reached out to them stating that I have been at home and there was no leaflet left the team member just told me that I can collect it from Glasgow depot on Saturday. I mean seriously!!!!! Flowers 2 days later??? That’s there service for £53

    It’s my birthday and all I have been doing is following up with these guys. The last call they told me that I should check their website every hour till 5 pm and maybe the driver will deliver it to nearest post office. I don’t even understand how the hell have they been pulling off such a scam.

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  12. Rating:

    2
    THEY REFUSE TO REFUND MY MONEY UNLESS I REMOVE THE REVIEWS
    I ordered flowers for Mother’s day. I cancelled the order as the flowers didn’t arrive and they said they would refund the money.
    They asked me to remove my reviews. I said I wouldn’t, because other people need to know this company are a scam.
    I am still waiting for my refund, which is my money. It’s theft.
    How can this company be allowed to rob and manipulate people?
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  13. Rating:

    2
    Mothers Day Ruined
    Ordered flowers for delivery on mother’s day as my I had my son for the weekend and he wanted to take his mum some flowers when I took him to hers. Unfortunately the flowers didn’t appear on the promised date. In fact they turned up over 24hrs later, late Monday afternoon.
    My son wasn’t with me Monday and therefore couldn’t take the flowers to his mums. He was extremely upset about this.
    The flowers were in a box and upon opening the box, it was apparent they were dry, wilting, under fed and had no water. They looked dreadful.
    Upon contacting MyFlowers, they said sorry but only offered 30% discount off my next order. Despite me asking for a full refund.
    Since then, we have been engaged in email dispute and they are now ignoring me. They still haven’t compensated me or refunded my money.
    I basically spent £54 on half dead, thirsty flowers that were delivered over 24hrs late for the occasion for which they were ordered.
    Shocking customer service.
    The fact they are now not responding to my emails is also shocking. Ruined mothers day for my son and ex and quite frankly, it appears they couldn’t give 2 hoots…
    I’d avoid using this company if I were you. Unreliable, undeniably ignorant and poor customer service.
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  14. Rating:

    10
    INCREDIBLE SERVICE
    This was my 2nd time using My Flowers, my friend recommended this company, and they didn’t disappoint. I ordered flowers for my sister, the driver was a bit late, though it wasn’t a big deal since we all know London traffic, but they contacted me and offered discount which is for sure useful, will order from them again! P.S flowers were beautiful!!!!
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  15. Rating:

    10
    First impression
    Ordered flowers for my Mother’s Day, didn’t have any issues, easy to order, flowers looked beautiful, my wife was happy, will definitely use them in the future!
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MyFlowers

MyFlowers is a UK online florist renowned for its range of fresh, exquisite bouquets and exceptional customer service. Specialising in a wide range of flowers including roses, sunflowers, lilies and hydrangeas, there is something to suit every occasion, taste and budget. Customers can choose from budget bouquets to premium bouquets that cost more, making MyFlowers a versatile choice for a diverse clientele. Part of what makes MyFlowers unique is their commitment to quality and customer satisfaction. They guarantee the freshness of their flowers for at least five days and promise to replace any bouquet that doesn’t meet this standard. This commitment also extends to their delivery service. Not only do they offer free delivery throughout the UK, but they also offer an expedited delivery option that ensures your bouquet arrives at its destination within just three hours.

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