Direct Save Telecom is a UK-based telecommunications company offering a range of internet and telephone services to residential and business customers. As an independent provider, the company focuses on delivering cost-effective and reliable solutions to meet the diverse communication needs of its customers. The company offers a range of broadband packages, home phone services with competitive call rates and various inclusive calling plans, allowing customers to choose the best package for their needs. For businesses, the company offers tailored solutions that include broadband, telephony and network services designed to meet the needs of modern businesses. Direct Save Telecom emphasises the importance of customer service and offers UK-based customer support to help customers with any queries or problems that may arise. The company also offers a price guarantee to ensure customers get the best possible value for their services. It offers a range of value-added services such as online security solutions and email services to enhance the overall customer experience. The company is committed to providing high quality and affordable telecoms solutions, making it a viable alternative to the larger players in the market.
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Number of reviews: 2 Rating:2 Worst company I have ever dealt with I had Broadband installed in August 2023. It didn’t work properly, with poor and intermittent service. They eventually sent out an engineer and I was told this would be free of charge. They fixed the faulty box in November and today (8th January) I received their invoice for £193 for the engineer call out. Shocked? Obviously I called them to get the mistake rectified, only to be spoken to with contempt and rudeness by unhelpful so called “Service Agents”. Even after speaking to a “manager” they flatly refused to remove the engineer charge (or even reduce it). Absolutely dreadful company: their policy is “once we have them in contract we can totally rip them off”. My advice? Don’t use them and if you do, certainly don’t trust them!
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0 You have already voted! Rating:10 Recommended. Everything I needed at a great price. Very happy with the quality and speed of the connection, and also the speed at which everything was arranged.
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Thanks for submitting your review!Pete
Will
You guys get a score of 5 stars from me!