Plusnet is a British telecommunications and Internet service provider founded in 1997. It is headquartered in Sheffield, England and is part of the BT Group. Plusnet offers a range of services including broadband, fixed line and mobile telephony. The company aims to provide its customers with a high quality service with a focus on customer service and value for money. It offers a range of broadband packages with different speeds and data allowances to suit different needs. Plusnet also offers a range of home phone packages and mobile phone services through its partnership with EE. Customers can choose from a range of pay monthly or pay as you go deals with different data allowances and handset options. Plusnet mobile customers can also benefit from free roaming within the EU.
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Number of reviews: 1 -
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8
Reliable
There was an unknown charge on an invoice about which I was not informed in advance. I therefore contacted customer service and received a timely response and a good explanation, eventually it turned out that something had gone wrong and the charges were compensated in the subsequent invoice.
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Thanks for submitting your review!Charlene
A mistake is human and I am satisfied with the proper handling.
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